Safaricom fires 33 employees over M-Pesa fraud
Safaricom terminated the employment of 33 individuals in the fiscal year ending March 2023 due to fraud-related offenses, marking a 37.5 percent increase from the 24 dismissals in the previous year. The telecommunications giant reported that most of the fraudulent attempts were aimed at SIM-swap services, which they countered through proactive monitoring and digital solutions.
